Refund policy
At XtreamIptvs, we stand behind our service. If our service fails to work due to issues on our end, we offer a same-day refund. Please review our refund terms below.
1. Eligibility for Refund
- You are eligible for a refund if the service does not function due to technical issues on our side (e.g., server downtime or incorrect login credentials provided by us).
- Refunds are not granted if the issue is related to the customer’s equipment (e.g., incompatible device, poor internet connection) or failure to follow setup instructions.
2. Refund Process
- To request a refund, contact us within 24 hours of noticing the issue.
- We will verify the issue and, if eligible, process the refund within the same day using the original payment method.
3. Refund Exceptions
- Refunds will not be granted if login credentials have been shared or used on multiple devices, violating our Conditions of Use.
For refund requests, please contact us